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Make the return process as simple and ease as possible.
For your shopping safety, all products purchased on Link-PP online store enjoy our warranty policy.
These warranty policies include

1)No reason to return and refund within 15 days (standard stock products).

2) Free maintenance or replacement within warranty period (standard stock products).

3) Free maintenance within warranty period (Consumable and cutomized products)

Please note, Link-PP warranty policy covers only original, unaltered and unmodified materials and workmanship are covered by the policy. the warranty does NOT cover damage caused by accident, improper care/ installation, negligence, normal wear-and-tear, or the natural breakdown of colors and/ or materials over extended time and use. If the damage or failure is caused by these reasons above, the products could be considered for repair for a reasonable rate or a reduced price for a replacement piece (Customer pay the return cost of shipping and duties).

Please refer the detailed list below for warranty period and product warranty attribute (standard stock products/ Consumable, cutomized products)

Warranty policy for product attrributes
  • Attrribute Within 30 days Wiithin warranty  period Out of warranty period
  • Standard stock products No Reason Return Yes Refund Yes Free maintenance Yes Replacement Yes Refund Negotiable Paid maintenance Pay for replacement Refund No
  • Consumable/cutomized products No Reason Return No Refund No Free maintenance Yes Replacement Negotiable Refund No Paid maintenance Pay for replacement Refund No
Warranty period
  • Product Category Product Category Attrribute
  • RJ45 Connector 3-Year Warranty Consumable and cutomized
  • Lan Transformer 3-Year Warranty Consumable and cutomized
  • Modular Jack 3-Year Warranty Consumable and cutomized

This Warranty policy applies only to the product purchased from LINK-PP directly and not transferable to a third party without authorization. The Warranty does not apply if there are:

  • Damage due to acts of nature, for example, lightning strikes, flood, tornadoes, earthquake, and the like;
  • Negligence, misuse or abuse;
  • Modifications to any part of the Product;
  • Damage caused by accident, fire, or other external causes;
  • Damage caused by operating the Product outside the permitted or intended uses described by LINK-PP or with improper voltage or power supply.

No LINK-PP re-seller, agent or employee is authorized to make any modification to the warranty. If any term is held to be illegal or unenforceable, the legality or enforcement of the remaining terms shall not be affected.