Shipping & Delivery at a Glance
| Topic | Details |
|---|---|
| Dispatch time | 1–3 business days after payment confirmation, Monday to Saturday, excluding public holidays (warehouse hours 9:00 a.m. – 10:00 p.m., China Standard Time, UTC+8). Orders received on Saturday or Sunday are dispatched the following Monday, if the items are in stock. |
| Standard delivery | 5–10 business days (United States & Canada), 6–12 (Europe), 4–9 (Asia-Pacific), 8–15 (Middle East & South America) |
| Expedited delivery | 3–7 business days on request; additional shipping charges apply |
| Shipping cost | Calculated by destination, shipment weight and method, and shown at checkout before order confirmation, in U.S. dollars |
| Duties & taxes | Not included in the product price. The recipient pays them on delivery (DDU). For a duty-paid quote (DDP), contact sales@l-p.com before ordering |
All delivery and shipment dates provided are estimates only and do not constitute guaranteed or fixed cut-off times.
Shipping Destinations
LINK-PP (LINK-PP INT'L TECHNOLOGY) provides international shipping services to most countries and regions worldwide.
Currently supported shipping destinations include, but are not limited to:
United States
Canada
United Kingdom
Germany
France
Italy
Spain
Netherlands
Poland
Russia
Australia
New Zealand
Japan
South Korea
Singapore
Malaysia
Thailand
Vietnam
United Arab Emirates
Saudi Arabia
Israel
Brazil
Mexico
ChileSome remote areas, sanctioned regions, or destinations restricted by logistics providers may not be serviceable.
If a destination is unavailable, our customer service team will notify you before shipment.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Order processing includes order verification, quality control (QC) inspection, packaging, and export documentation preparation.
Orders are processed and shipped from China, Monday through Saturday, excluding public holidays.
Estimated Delivery Time
Estimated delivery time consists of order processing time plus shipping transit time.
Standard Shipping (International Air Express):
| Destination | Estimated Transit Time |
|---|---|
| United States / Canada | 5–10 business days |
| Europe (EU & UK) | 6–12 business days |
| Asia-Pacific | 4–9 business days |
| Middle East & South America | 8–15 business days |
Delivery times are estimates and may vary due to customs clearance, weather conditions, or local carrier operations.
All delivery and shipment dates provided are estimates only and do not constitute guaranteed delivery or shipment cut-off times.
Expedited Shipping Options
Expedited shipping services are available upon request for eligible destinations.
Expedited Shipping:
• Estimated transit time: 3–7 business days
• Additional shipping charges apply
In certain cases, changes to the delivery method may occur due to urgent operational requirements or customer requests to reduce delivery delays.
If an expedited shipping method results in additional shipping charges beyond the originally selected option, customers may be contacted to authorize payment of the applicable balance prior to shipment.
PO Boxes and APO/FPO military addresses are eligible for standard shipping services only.
Ship with Your Own Carrier Account
Customers can also choose to ship with their own carrier account. At checkout, select Shipped by Your Account instead of a LINK-PP shipping service, and the freight will be billed directly to your carrier account. The shipping fee shown on the order is then $0.00.
Supported carrier services:
• UPS Express Saver
• FedEx International Priority
• DHL Express Worldwide
The account number is validated at checkout. Please make sure the account is valid and active. If the carrier cannot bill the account, our customer service team will contact you before shipment.
Tick Save my shipping account to store the account for future orders. Saved accounts can be managed in your account center.
Delivery time depends on your carrier and the service selected. Import duties, taxes, and carrier fees are still not included and remain the responsibility of the recipient, as described in Customs, Duties & Taxes.
Shipping Costs
Shipping costs are calculated based on destination, shipment weight, package dimensions, and the shipping method selected.
All shipping fees are displayed at checkout before order confirmation.
Due to existing carrier agreements, most orders are shipped via international air express services (such as FedEx) from China.
Air shipping is not always the cheapest option, but it is the most reliable in terms of speed, tracking and service.
International shipping costs are calculated in U.S. dollars. In rare cases where shipping charges require adjustment, customers will be contacted to authorize any additional fees prior to shipment.
Customs, Duties & Taxes
Prices shown on LINK-PP do not include import duties, VAT/GST, or carrier brokerage or disbursement fees. For most destinations, shipments are delivered under DDU (Delivered Duty Unpaid): the recipient is responsible for any duties, taxes, and related carrier fees charged at customs clearance.
Delivery times may be affected by customs. If a shipment is refused at delivery, return freight and any unpaid charges may be billed to the order contact.
For a formal quote that includes duties (DDP), contact sales@l-p.com before placing the order.
HS Codes for Customs Clearance
The following HS codes apply to our main product categories. Codes are for reference only; the final classification and duty rate are determined by the customs authority of the destination country.
| Product Category | HS Code |
|---|---|
| Optical transceivers, patch cords and other optical communication modules | 8517795000 |
| RJ45 network connectors, network ports and other connectors; fiber optic cages | 8536909000 |
| Transformers, inductors and other power modules | 8504319000 |
If your customs or import requirements need a different code, please contact your LINK-PP sales representative. The code can be adjusted on the commercial invoice.
Tracking Information
Once a package has been officially dispatched from LINK-PP’s sorting center, detailed tracking information will be automatically sent to the registered email address.
Tracking details are also available in the customer account center after login.
If tracking information is not immediately available after receiving a shipping notice, please allow 1–2 business days for carrier updates.
Frequently Asked Questions
Q: Who pays import duties and taxes?
A: Unless we confirm DDP in writing before shipment, the recipient pays import duties, taxes, and any carrier brokerage or disbursement fees on delivery. Product prices and checkout shipping fees do not include these charges.
Q: How long does order processing take?
A: All orders are processed within 1–3 business days after payment confirmation, Monday through Saturday, excluding public holidays. Order processing includes order verification, quality inspection (QC), packaging, and export documentation preparation.
Q: How long will delivery take?
A: Estimated delivery time is the order processing time plus the shipping transit time. Standard shipping transit time is typically 5–10 business days for the United States and Canada, 6–12 business days for Europe (EU & UK), 4–9 business days for Asia-Pacific, and 8–15 business days for the Middle East and South America. These are estimates and may vary with customs clearance, weather, or local carrier operations.
Q: Which destinations do you ship to?
A: We ship internationally to most countries and regions worldwide. Some remote areas, sanctioned regions, or destinations restricted by our logistics providers may not be serviceable; if a destination is unavailable, our customer service team will notify you before shipment.
Q: Can I request expedited shipping?
A: Yes. Expedited shipping is available upon request for eligible destinations, with an estimated transit time of 3–7 business days. Additional shipping charges apply. PO Boxes and APO/FPO military addresses are eligible for standard shipping services only.
Q: Can I ship with my own carrier account?
A: Yes. At checkout, select Shipped by Your Account and enter your carrier account number (UPS Express Saver, FedEx International Priority, or DHL Express Worldwide). The order shows a shipping fee of $0.00 because the carrier bills the freight directly to your account. Delivery time depends on your carrier and the service selected. You can also tick Save my shipping account to store the account for future orders.
Q: How can I track my shipment?
A: Once your package has been dispatched from LINK-PP’s sorting center, tracking information is automatically sent to the registered email address, and tracking details are also available in your account center after login. If tracking is not immediately available after you receive the shipping notice, please allow 1–2 business days for carrier updates.
Q: How are shipping costs calculated?
A: Shipping costs are based on destination, shipment weight, package dimensions, and the shipping method selected, and are displayed at checkout before order confirmation. International shipping costs are calculated in U.S. dollars.
Policy Consistency Notice:
This Shipping Policy applies to all orders unless otherwise stated in a written agreement approved by LINK-PP.
In case of any discrepancies, the shipping terms confirmed at checkout shall prevail.
